CONTACT US
Need to get in touch with Mission Control? Whether you have questions about our products, wholesale inquiries, or anything in between, send us a transmission below. We'll respond as soon as possible.
PRODUCT SUPPORT
Hit some turbulence with a Space Cadet product? Your first stop should be the dispensary where you made your purchase. As a distributor, we're unable to provide refunds or replacements directly outside of our licensed retail partners. Still need backup? Send us a message and our crew will be in touch soon.
FREQUENTLY ASKED QUESTIONS
No, we do not respond to unsolicited requests to purchase hardware.
Maybe! Provide us as much information as you can and our team will be happy to review.
Yes, approved online retailers are welcome. We require adherence to our brand guidelines and pricing policies.
Check out our Careers page for current job openings.
Complete our Wholesale Application form here and a member of our sales team will be in touch.
FREQUENTLY ASKED QUESTIONS
Most replacements are handled through the licensed retailer where you bought it, but we’re always here to help. Reach out with your receipt and photos - if we can’t replace it directly, we’ll do our best to make sure you’re taken care of.
This is usually due to oil viscosity or temperature. Try warming the cartridge slightly in your hand or with a hairdryer on low heat. Still no luck? Contact us and we’ll walk you through next steps - or assist with a replacement if needed.
Cannabis affects everyone differently. If you feel something’s off—like no effect, too strong, or strange flavor—reach out to us with the product details (batch number, purchase location, etc.) so we can look into it.
Yes. While batch info helps, we can still assist. Just give us the product type, store, date of purchase, and any photos or details you have.
Submit an inquiry and detail the circumstances and we’ll dive into it further. We take safety seriously - and we’ll make sure it’s handled properly.